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Chopra brings Big Tech scrutiny to new consumer protection post

Groups aligned with the technology industry are already pushing back on Chopra’s demands. Carl Szabo, vice president of NetChoice, a coalition with members including Facebook, Google and Amazon, said the CFPB inquiry shows “a lack of appreciation for the consumer benefit that has emerged from the growing ecosystem of digital payment services.”

“Consumers can choose between services offered by businesses with strong records on privacy issues, while others may prioritize other factors,” Szabo said. “Instead, Chopra is searching for a problem to satisfy his desire for government intervention, regardless of whether consumers would actually benefit.”