Americans Believe Online Platforms Empower Business Advertising and Community Engagement

Our data shows that Americans see the growth of online platforms has had a positive impact on the economy. Online platforms have not only allowed businesses of every size to reach potential customers nationwide, but also to advertise to them intelligently based so that they can reach the sort of customers more likely to buy their products. For many businesses, this has enabled them to thrive rather than just survive.

Consumers have benefitted too. Greater competition, innovation, and a reduction in the information gap has all been enabled by online platforms. With their help, an ideal purchase is only a click away.

58% of Americans, and 73% of those between 18 and 24 years old, say online platforms helped them discover a small business they had not previously known.

Online platforms haven’t just benefited commerce, either. 72% of Americans said that online platforms have enabled them to be in better touch with their community.

Over three quarters of Americans (77%) believe that the ability to place digital ads on these platforms is valuable to small businesses. This benefit extends to the wider economy too, with 70% of Americans believing that digital advertising is valuable to the national economy.

Evidently, Americans value their access to online platforms and the advertising services they provide. Politicians should avoid passing regulations that risk undermining every the benefits of the internet at every layer of society – from how individuals interact with their local community, to the viability of small businesses, to the wider economy.

Online platforms have become a vibrant and important component of our economy and society.

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